1. Who is responsible
Dcode is the controller for personal data collected through this website and general enquiries. Head office: Premetis 2, Agios Dimitrios, 173 42 Attica, Greece. Email: ask@dcode.gr. Phone: +30 210 928 7700.
Privacy policy
This policy explains what personal data we collect through dcode.gr and when you contact us, why we use it, and your rights.
2. What we collect
When you browse the site we may process technical data such as IP address, browser type and pages viewed (if analytics are enabled after your cookie choice). When you email or call us, we process the contact details and message you send.
3. Why we use it
We use this data to operate and secure the website, respond to enquiries, and improve content where you have allowed optional analytics. Legal bases typically include legitimate interest in running a business website and, where required, consent for optional cookies.
4. Sharing
We do not sell personal data. Hosting and email providers that process data for us do so under instructions and applicable contracts. Warehouse capacity may involve Care Direct partners under separate commercial agreements — those arrangements are defined in the relevant contract, not by browsing this site alone.
5. Retention
Enquiry emails are kept as long as needed to handle your request and for ordinary business records. Analytics data, if used, follows the retention settings of that tool. Cookie preferences stay in your browser until you clear them.
6. Your rights
Under GDPR where it applies, you may request access, correction, deletion, restriction, objection, or portability of your personal data, and you may withdraw consent for optional cookies. You may also lodge a complaint with your local supervisory authority (in Greece: the Hellenic Data Protection Authority).
7. Cookies
Details of cookies and how to change your choice are in our cookies policy.
8. Contact
Privacy questions: ask@dcode.gr.
Last updated: 28 October 2026